LifeSpa Appointment & Guest Services Coordinator

LTFMGTCO LTF Club Management Co; Westlake (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Life Time is seeking a LifeSpa Coordinator to manage calls, greet members, and direct inquiries with a cheerful attitude. This role supports the Department Head with filing and general office duties as needed.

The Life Spa Coordinator will schedule appointments, explain services, and suggest upgrades while handling outgoing confirmations and maintaining safety procedures in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.
• 1 year of receptionist experience.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Receptionist experience

Communication

Team coordination

Education

High school diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time is seeking a LifeSpa Coordinator to manage calls, greet members, and direct inquiries with a cheerful attitude. This role supports the Department Head with filing and general office duties as needed.

The Life Spa Coordinator will schedule appointments, explain services, and suggest upgrades while handling outgoing confirmations and maintaining safety procedures in a fast-paced environment.