Lifecycle Repair Solutions Specialist

FLSmidth; Reno (NV); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits package

Medical insurance

Dental insurance

Vision insurance

401(k)

Flexible schedule

Job summary

FLSmidth is seeking a Repair Specialist (Sales & Solutions) to drive repair service sales and co-develop tailored repair solutions with customers. This role combines commercial ownership with technical expertise to maximize equipment lifecycle value, reduce downtime, and grow.

You will act as a trusted advisor, proactively identifying repair needs, shaping solutions with customers, and converting opportunities into sustainable business growth.

Qualifications

• Proven ability to translate customer needs into repair offerings.
• Strong technical understanding of equipment, components, and failure analysis.
• Excellent communication to articulate complex tech value in business terms.
• Experience collaborating with diverse stakeholders across customer and internal teams.

Responsibilities

• Build long-term partnerships by understanding customer operations, maintenance, and production challenges.
• Position repair services as a strategic lever to improve reliability and performance.
• Own and drive sales of repair services including components, upgrades, refurbishments, and lifecycle solutions.
• Develop and execute short- to mid-term sales plans to grow repair revenue and service penetration.
• Identify, qualify, and convert repair opportunities across installed base.
• Drive cross-sell and upsell of consumables, spare parts, and service agreements linked to repairs.
• Collaborate with customers to diagnose issues and co-develop optimized repair solutions.
• Conduct site visits and technical assessments to identify failure modes and lifecycle extension opportunities.

Skills

Sales mindset

Co-create solutions

Technical aptitude

Communication skills

Relationship management

Analytical thinking

Proactive

Cross-functional collaboration

Job description

FLSmidth is seeking a Repair Specialist (Sales & Solutions) to drive repair service sales and co-develop tailored repair solutions with customers. This role combines commercial ownership with technical expertise to maximize equipment lifecycle value, reduce downtime, and grow.

You will act as a trusted advisor, proactively identifying repair needs, shaping solutions with customers, and converting opportunities into sustainable business growth.