Lifecycle Ops Architect: Scale Personalization & Automation

Ōura; United States; Hybrid; USD 117,300 - 169,000; Full time

Benefits offered by this job

Competitive salary and equity packages

Health, dental, vision insurance

20 days of paid time off plus holidays

Job summary

Ōura is seeking a Lifecycle Operations Manager to lead the technical and operational strategies for our global lifecycle program. This role involves designing scalable automation frameworks, managing cross-functional collaboration, and optimizing marketing journeys through data-driven insights.

Ideal candidates possess over 8 years of experience in CRM/MarTech, expertise with platforms like Braze, and have strong problem-solving skills. Ōura offers a collaborative culture where employee well-being is prioritized with competitive benefits.

Qualifications

• 8+ years of deep experience in lifecycle / CRM operations.
• Proven track record of architectural ownership in CRM/MarTech platforms.
• Hands-on experience with configuring personalized journeys.

Responsibilities

• Define and own the technical roadmap for lifecycle tooling.
• Collaborate with lifecycle marketers to systematize journey designs.
• Operationalize A/B and multivariate tests end to end.

Skills

Lifecycle / CRM operations

Marketing automation platform proficiency

Data integration and troubleshooting

Experiment design understanding

Problem-solving skills

Tools

Braze

HTML and templating logic

Job description

Ōura is seeking a Lifecycle Operations Manager to lead the technical and operational strategies for our global lifecycle program. This role involves designing scalable automation frameworks, managing cross-functional collaboration, and optimizing marketing journeys through data-driven insights.

Ideal candidates possess over 8 years of experience in CRM/MarTech, expertise with platforms like Braze, and have strong problem-solving skills. Ōura offers a collaborative culture where employee well-being is prioritized with competitive benefits.