Lifecycle Marketing Manager

Apex Systems; Los Angeles (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Everforth Apex seeks a Lifecycle Marketing Manager in Los Angeles (Hybrid) to evaluate and optimize player communications across email, in-game messaging, SMS, and other channels. You will analyze existing programs, map journeys, and establish scalable frameworks to guide future campaigns.

You’ll own end-to-end lifecycle initiatives from brief to deployment, configure Braze canvases, segments, and triggers, and partner with analytics to build a standardized performance scorecard.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field.
• Proven track record of managing lifecycle marketing campaigns from strategy to deployment.
• Experience configuring Braze Canvas journeys, segments, triggers, and personalization.

Responsibilities

• Analyze programs, audiences, messaging, and channel mixes to identify optimization opportunities.
• Build refreshed evergreen onboarding, engagement, retention, and winback journeys.
• Collaborate with product and production studios to ensure campaign alignment with the core interactive experience.
• Manage lifecycle campaigns from creative brief development and copywriting through deployment, maintaining timelines and stakeholder alignment.
• Configure audience segmentation, entry triggers, personalization logic, and canvas journeys within Braze.
• Perform comprehensive QA on campaign copy, assets, audience targeting, deliverability, and journey logic prior to deployment.
• Partner with analytics to establish a standardized scorecard-style measurement framework.

Skills

Lifecycle marketing

Campaign optimization

Audience segmentation

Personalization

Liquid logic

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Tools

Braze

Wrike

Movable Ink

Job description

Job Description

Job#: 3056972

Lifecycle Marketing Manager

Location: Los Angeles, California (Hybrid)

Role Overview

Our organization is seeking a strategic and execution-focused Lifecycle Marketing Manager to lead a key evaluation and optimization of player-facing communications. This individual will analyze existing programs, identify performance opportunities, launch a refreshed ecosystem of player journeys, and establish frameworks to guide future campaign execution. The ideal candidate connects player behaviors with strategic outcomes to drive key actions across email, in-game messaging, SMS, and messaging platforms.

Key Responsibilities

• Analyze existing communication programs, audience segmentations, messaging, and channel mixes to identify optimization opportunities.
• Build and implement a refreshed evergreen communication ecosystem covering onboarding, engagement, retention, and winback journeys.
• Collaborate with product and production studios to ensure campaign alignment with the core interactive experience.
• Manage lifecycle campaigns from creative brief development and copywriting through deployment, maintaining detailed timelines and stakeholder alignment.
• Configure and manage audience segmentations, entry triggers, personalization logic, and canvas journeys within Braze.
• Perform comprehensive quality assurance on campaign copy, assets, audience targeting, deliverability best practices, and journey logic prior to deployment.
• Partner with analytics teams to establish a standardized scorecard-style measurement framework to evaluate campaign performance and guide future optimization.

Required Qualifications

Education: Bachelor's degree in Marketing, Communications, Business, or a related professional field.

Experience: Proven track record of managing and optimizing lifecycle marketing campaigns from strategic brief through deployment with strong ownership of execution.

Technical Skills: Practical expertise in Braze, including experience configuring Canvas journeys, segmentations, triggers, personalization, and Liquid logic.

Preferred Qualifications

• Experience supporting major entertainment or interactive product launches and live services marketing.
• Experience utilizing Movable Ink or equivalent tools to deliver dynamic, personalized email content.
• Experience managing projects using collaborative platforms such as Wrike.
• Professional certification in Braze.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

© 2026 Everforth, Inc. All rights reserved.

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.