Life-Saving EMS Dispatcher – 24/7 Critical Support

County Emergency Communications; Platteville (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, gather vital data, and coordinate resources according to approved protocols.

Responsibilities include confirming locations, prioritizing responses, providing instructions when allowed, and documenting calls for quality reviews. Certifications like EMT/CPR may be required, with sponsored training possible by the employer.

Qualifications

• High school diploma or equivalent commonly required.
• Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls, gather vital data, and coordinate resources according to approved protocols.

Responsibilities include confirming locations, prioritizing responses, providing instructions when allowed, and documenting calls for quality reviews. Certifications like EMT/CPR may be required, with sponsored training possible by the employer.