Life-Saving EMS Dispatcher 24/7 Emergency Communications

County Emergency Communications; Camp Nelson (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering patient and incident details, confirming locations, and establishing response priorities. The role may involve providing approved instructions before responders arrive, following medical dispatch protocols and oversight requirements.

Dispatchers may work overnight, weekends, or rotating shifts, with overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical calls by gathering patient and incident details, confirming locations, and establishing response priorities. The role may involve providing approved instructions before responders arrive, following medical dispatch protocols and oversight requirements.

Dispatchers may work overnight, weekends, or rotating shifts, with overtime as needed.