24/7 EMS Dispatcher — Coordinate Life-Saving Responses

County Emergency Communications; Windom (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Windom, MN seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical data, and coordinate resources. The role supports responders by following approved protocols and maintaining patient confidentiality.

Responsibilities include confirming locations, guiding responders, and delivering protocol-based instructions while working in a continuous-service environment that may include nights, weekends, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required or preferred.
• Certification as Emergency Medical Dispatcher is beneficial.

Responsibilities

• Receive calls involving illness, injury, or other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to assess urgency.
• Determine response priority using the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relate patient information and scene hazards to responding personnel.

Skills

Emergency Dispatch

CPR Certification

Communication Skills

Education

High School Diploma or equivalent

Tools

EMD Protocols

Job description

County Emergency Communications in Windom, MN seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical data, and coordinate resources. The role supports responders by following approved protocols and maintaining patient confidentiality.

Responsibilities include confirming locations, guiding responders, and delivering protocol-based instructions while working in a continuous-service environment that may include nights, weekends, and overtime.