EMS Dispatcher: 24/7 Critical Call Center

County Emergency Communications; Nielsville (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

County Emergency Communications in Minnesota seeks Emergency Medical Dispatchers to support emergency medical responses from a fixed console. You gather incident details, confirm locations, and coordinate dispatch according to EMS protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR and EMT credentials pursued as needed.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Data entry

Communication

Education

High school diploma or equivalent

EMT/Paramedic credentials may be required

Job description

County Emergency Communications in Minnesota seeks Emergency Medical Dispatchers to support emergency medical responses from a fixed console. You gather incident details, confirm locations, and coordinate dispatch according to EMS protocols.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with CPR and EMT credentials pursued as needed.