Life-Saving EMS Dispatcher (24/7 Call Center)

Emergency Telecommunicator Services; Scandia (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Certification support

Job summary

Emergency Telecommunicator Services is recruiting Emergency Medical Dispatchers in Scandia, MN. This role involves handling urgent medical calls, gathering critical patient information, and coordinating with responders in a fast-paced environment.

Responsibilities include prioritizing incidents, providing protocol-based guidance, and maintaining accurate call documentation. Training requirements and certifications vary by vacancy, with CPR and EMS credentials often required.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher certification may be required depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services is recruiting Emergency Medical Dispatchers in Scandia, MN. This role involves handling urgent medical calls, gathering critical patient information, and coordinating with responders in a fast-paced environment.

Responsibilities include prioritizing incidents, providing protocol-based guidance, and maintaining accurate call documentation. Training requirements and certifications vary by vacancy, with CPR and EMS credentials often required.