EMS Emergency Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; McGregor (MN); On-site; USD 48,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Mcgregor, MN seeks dedicated Emergency Medical Dispatchers to support urgent medical calls by gathering information, prioritizing response, and coordinating resources. You will receive calls, confirm location and details, ask questions, and dispatch ambulances while following protocols; overtime and shift work may be required.

A high school diploma and CPR certification are commonly required; additional EMS credentials may be requested depending on the

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Mcgregor, MN seeks dedicated Emergency Medical Dispatchers to support urgent medical calls by gathering information, prioritizing response, and coordinating resources. You will receive calls, confirm location and details, ask questions, and dispatch ambulances while following protocols; overtime and shift work may be required.

A high school diploma and CPR certification are commonly required; additional EMS credentials may be requested depending on the