Life-Saving EMS Dispatcher (24/7 Shift Coverage)

Emergency Telecommunicator Services; Midwest (WY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for positions in the Midwest. This role involves handling emergency calls, confirming locations and details, asking standardized questions, and assigning response priorities according to approved medical dispatch protocols.

Positions may require CPR certification and related coursework; exact qualifications vary by vacancy. The work supports continuous EMS operations, with potential overnight shifts, weekends, and

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for positions in the Midwest. This role involves handling emergency calls, confirming locations and details, asking standardized questions, and assigning response priorities according to approved medical dispatch protocols.

Positions may require CPR certification and related coursework; exact qualifications vary by vacancy. The work supports continuous EMS operations, with potential overnight shifts, weekends, and