Critical EMS Dispatcher — 24/7 Call Center

County Emergency Communications; Bagley (MN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Bagley, MN is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, gathering details, and coordinating dispatch according to approved protocols.

Reporting to the EMS provider or communications agency, you may work overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required, with additional EMS credentials preferred where applicable.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Bagley, MN is seeking qualified Emergency Medical Dispatchers to support urgent medical responses. The role involves handling calls, gathering details, and coordinating dispatch according to approved protocols.

Reporting to the EMS provider or communications agency, you may work overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required, with additional EMS credentials preferred where applicable.