Life-Saving EMS Dispatcher

911 Emergency Communications; Shawmut (ME); On-site; USD 38,000 - 62,000; Full time

Job summary

911 Emergency Communications in Shawmut, ME seeks Emergency Medical Dispatchers to receive calls, confirm location, and determine priorities using approved dispatch protocols. You may provide pre-arrival instructions and coordinate ambulance resources as needed.

Applicants may require EMS certification, CPR, and related coursework; a high school diploma or equivalent is commonly required, with some sponsor training possibilities depending on the vacancy terms.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Employer may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Shawmut, ME seeks Emergency Medical Dispatchers to receive calls, confirm location, and determine priorities using approved dispatch protocols. You may provide pre-arrival instructions and coordinate ambulance resources as needed.

Applicants may require EMS certification, CPR, and related coursework; a high school diploma or equivalent is commonly required, with some sponsor training possibilities depending on the vacancy terms.