EMS Dispatcher: Critical Care & Rapid Response

County Emergency Communications; Shawmut (MT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

County Emergency Communications in Shawmut, MT seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm locations, determine priorities, and coordinate ambulance resources using an agency-approved system. A high school diploma is commonly required; CPR certification is often required.

EMT or paramedic credentials are not universal; refer to vacancy. Training or sponsorship may be available.

Qualifications

• A high school diploma is commonly required; CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Decision making

Stress management

Attention to detail

Education

High school diploma or equivalent

EMD certification may be required

Job description

County Emergency Communications in Shawmut, MT seeks Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm locations, determine priorities, and coordinate ambulance resources using an agency-approved system. A high school diploma is commonly required; CPR certification is often required.

EMT or paramedic credentials are not universal; refer to vacancy. Training or sponsorship may be available.