Urgent EMS Dispatcher - Save Lives from the Console

Emergency Telecommunicator Services; Springfield (ME); On-site; USD 38,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for Springfield, ME. Responsibilities include handling urgent medical calls, confirming locations and details, and coordinating ambulance resources. Adherence to dispatch protocols and certification requirements is essential.

Training opportunities and ongoing certification support are available. Requirements include a high school diploma or equivalent, with CPR and EMD certifications potentially required;

Qualifications

• High school diploma or recognized equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services is seeking qualified Emergency Medical Dispatchers for Springfield, ME. Responsibilities include handling urgent medical calls, confirming locations and details, and coordinating ambulance resources. Adherence to dispatch protocols and certification requirements is essential.

Training opportunities and ongoing certification support are available. Requirements include a high school diploma or equivalent, with CPR and EMD certifications potentially required;