Emergency Medical Dispatcher — Life-Saving Console Specialist

Emergency Telecommunicator Services; Mulkeytown (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Mulkeytown, IL seeks skilled Emergency Medical Dispatchers to handle urgent requests, gather essential data, and determine response priorities. You will coordinate with EMS resources and follow approved protocols under supervision.

Applicants may need CPR certification and EMS dispatcher credentials; training opportunities are available as required. Overnight and shift variations may occur depending on staffing and assignments.

Qualifications

• High school diploma or equivalent required; sponsor training may be offered.
• CPR certification may be required or encouraged.
• Emergency Medical Dispatcher certification is preferred or may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the dispatch system.
• Coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay information to responders and document call processing.
• Participate in quality-review activities.

Skills

Attention to detail

Communication

Calm under pressure

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Mulkeytown, IL seeks skilled Emergency Medical Dispatchers to handle urgent requests, gather essential data, and determine response priorities. You will coordinate with EMS resources and follow approved protocols under supervision.

Applicants may need CPR certification and EMS dispatcher credentials; training opportunities are available as required. Overnight and shift variations may occur depending on staffing and assignments.