Life-Saving Emergency Medical Dispatcher (24/7)

Emergency Telecommunicator Services; Springville (AL); On-site; USD 36,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Springville, Alabama. You will collect caller information, assess incidents, and coordinate emergency response according to approved protocols.

Responsibilities include locating the caller, dispatching ambulances, giving protocol-based instructions, and documenting calls. Qualifications emphasize a high school diploma, CPR certification, and EMS credentials where required; training may be sponsored.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

CPR certification

EMD certification or equivalent preferred

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Springville, Alabama. You will collect caller information, assess incidents, and coordinate emergency response according to approved protocols.

Responsibilities include locating the caller, dispatching ambulances, giving protocol-based instructions, and documenting calls. Qualifications emphasize a high school diploma, CPR certification, and EMS credentials where required; training may be sponsored.