EMS Emergency Dispatcher — Life-Saving 911 Coordination

Emergency Telecommunicator Services; Daleville (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services in Daleville, Alabama is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. This role focuses on gathering patient and incident information, establishing response priorities, and supporting the coordination of emergency medical resources in a fast-paced environment.

Responsibilities include receiving calls, verifying location and contact details, asking essential questions, prioritizing responses, coordinating ambulance

Qualifications

• A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Daleville, Alabama is seeking Emergency Medical Dispatchers to help coordinate urgent medical responses. This role focuses on gathering patient and incident information, establishing response priorities, and supporting the coordination of emergency medical resources in a fast-paced environment.

Responsibilities include receiving calls, verifying location and contact details, asking essential questions, prioritizing responses, coordinating ambulance