Emergency Medical Dispatcher - 24/7 Life-Saving Coordination

Emergency Telecommunicator Services; Sycamore (AL); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Sycamore, AL seeks Emergency Medical Dispatchers to join its team. You will gather patient and incident information, establish response priorities, and support coordination of EMS resources.

Responsibilities include receiving calls for illness or injury, confirming location and access details, providing protocol-based instructions, and dispatching ambulance resources when assigned. A high school diploma is commonly required; CPR certification is preferred.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Sycamore, AL seeks Emergency Medical Dispatchers to join its team. You will gather patient and incident information, establish response priorities, and support coordination of EMS resources.

Responsibilities include receiving calls for illness or injury, confirming location and access details, providing protocol-based instructions, and dispatching ambulance resources when assigned. A high school diploma is commonly required; CPR certification is preferred.