EMS Dispatcher: 24/7 Life-Saving Call Center Expert

County Emergency Communications; Adamsville (AL); Sur place; USD 36 000 - 56 000; Plein temps

Résumé du poste

County Emergency Communications in Adamsville, AL seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather information, establish response priorities, and coordinate resources using an agency-approved system.

This role may involve overnight shifts, weekends, and overtime; CPR certification and EMS dispatch certification may be required depending on vacancy.

Qualifications

• High school diploma or GED required; EMS dispatch certification preferred or required for vacancy.
• Ability to gather and document patient and incident details accurately.
• Familiarity with agency-approved medical dispatch protocols.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Connaissances

Active listening

Effective communication

Multitasking

Calm under pressure

Formation

High school diploma or GED

Emergency Medical Dispatcher certification

Outils

Approved dispatch system

Description du poste

County Emergency Communications in Adamsville, AL seeks Emergency Medical Dispatchers to support urgent medical calls. You will gather information, establish response priorities, and coordinate resources using an agency-approved system.

This role may involve overnight shifts, weekends, and overtime; CPR certification and EMS dispatch certification may be required depending on vacancy.