Emergency Medical Dispatcher — Life-Saving Communications Pro

Emergency Telecommunicator Services; Town Creek (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Town Creek, AL, is seeking qualified Emergency Medical Dispatchers to support urgent medical assistance coordination. You will gather patient and incident information, establish response priorities, and follow approved protocols to guide responders.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while maintaining sensitive information and adhering to medical oversight and quality review procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Town Creek, AL, is seeking qualified Emergency Medical Dispatchers to support urgent medical assistance coordination. You will gather patient and incident information, establish response priorities, and follow approved protocols to guide responders.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while maintaining sensitive information and adhering to medical oversight and quality review procedures.