EMS Emergency Dispatcher — Life-Saving 911 Communications

911 Emergency Communications; Atlantic (VA); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Résumé du poste

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Atlantic, VA. The role involves handling urgent medical calls, gathering critical patient and incident data, and prioritizing responses according to established protocols.

Dispatchers may provide approved pre-arrival instructions and coordinate ambulance resources. Required qualifications include a high school diploma, CPR, and EMT/paramedic credentials where applicable; training and certification requirements vary by

Qualifications

• High school diploma or GED commonly required.
• CPR certification and additional coursework may be required.
• EMD certification is preferred but not always required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Communication skills

Decision making

Calm under pressure

Formation

High School Diploma or GED

EMD Certification

CPR Certification

Outils

EMS dispatch software

Description du poste

911 Emergency Communications is seeking an Emergency Medical Dispatcher in Atlantic, VA. The role involves handling urgent medical calls, gathering critical patient and incident data, and prioritizing responses according to established protocols.

Dispatchers may provide approved pre-arrival instructions and coordinate ambulance resources. Required qualifications include a high school diploma, CPR, and EMT/paramedic credentials where applicable; training and certification requirements vary by