24/7 Emergency Dispatcher: Life-Saving Communications Pro

911 Emergency Communications; Chester (Delaware County); Sur place; USD 48 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Shift differentials

Overtime pay

Résumé du poste

911 Emergency Communications is seeking a dispatcher to handle emergency and nonemergency calls within the assigned service area. You will verify addresses, callback numbers, incident details, and safety concerns to ensure rapid responders' deployment.

Ideal candidates will have a high school diploma or GED, typing accuracy, active listening, and the ability to stay organized under pressure, with a willingness to work shifts, nights, weekends, and overtime as needed.

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy, listening, communication, and data entry tests may apply.
• Ability to organize information and stay calm under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Connaissances

Typing accuracy

Active listening

Clear speech

Computer literacy

Information organization

Formation

High school diploma or GED

Description du poste

911 Emergency Communications is seeking a dispatcher to handle emergency and nonemergency calls within the assigned service area. You will verify addresses, callback numbers, incident details, and safety concerns to ensure rapid responders' deployment.

Ideal candidates will have a high school diploma or GED, typing accuracy, active listening, and the ability to stay organized under pressure, with a willingness to work shifts, nights, weekends, and overtime as needed.