Emergency Medical Dispatcher: Critical 24/7 Communications

Emergency Telecommunicator Services; Suffolk (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

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Job summary

Emergency Telecommunicator Services in Suffolk, VA is seeking a 911/EMS dispatcher to handle calls involving illness, injury, and other medical emergencies. The role requires clear communication, accurate data entry, and adherence to protocols.

You will confirm location, dispatch resources, provide instructions, and coordinate with responders. A high school diploma is required; CPR and EMT may be preferred or required by some agencies.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required; EMT/paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatched system.
• Dispatch or coordinate ambulance resources.
• Provide protocol-based instructions.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality reviews.

Skills

Communication

Data entry

Multitasking

Education

High school diploma

Job description

Emergency Telecommunicator Services in Suffolk, VA is seeking a 911/EMS dispatcher to handle calls involving illness, injury, and other medical emergencies. The role requires clear communication, accurate data entry, and adherence to protocols.

You will confirm location, dispatch resources, provide instructions, and coordinate with responders. A high school diploma is required; CPR and EMT may be preferred or required by some agencies.