Calm 911 Dispatcher — Save Lives & Dispatch Responders

County Emergency Communications; Mallory (NY); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Professional training

Résumé du poste

County Emergency Communications in Mallory, NY seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You may handle urgent calls, gather essential details, and coordinate resources according to agency procedures.

Positions may involve overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or GED is commonly required, with testing scores and training deadlines determined by the official vacancy.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Connaissances

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Formation

High school diploma or GED

Outils

Computer-aided dispatch systems

Description du poste

County Emergency Communications in Mallory, NY seeks 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. You may handle urgent calls, gather essential details, and coordinate resources according to agency procedures.

Positions may involve overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or GED is commonly required, with testing scores and training deadlines determined by the official vacancy.