Life-Saving 911 Call Taker

Regional 911 Intake Solutions; Parker (Armstrong County); In loco; USD 38.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid leave and training opportunities

Descrizione del lavoro

Regional 911 Intake Solutions is seeking 911 Call Takers in Parker, PA. Call Takers are often the first contact for emergency reports, asking focused questions, confirming where help is needed, and documenting information for dispatch coordination.

The role involves potential rotating shifts, nights, weekends, holidays, and overtime, with eligibility for benefits and required training to obtain certifications.

Competenze

• Strong listening comprehension and clear verbal communication.
• Accurate typing and attention to detail.
• Ability to follow structured procedures.

Mansioni

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Identify nature and urgency of situations using approved questions.
• Enter details into call-processing or dispatch software accurately.
• Forward information promptly to dispatch functions.

Conoscenze

Active listening

Typing

Verbal communication

Customer service

Formazione

High school diploma or GED

Descrizione del lavoro

Regional 911 Intake Solutions is seeking 911 Call Takers in Parker, PA. Call Takers are often the first contact for emergency reports, asking focused questions, confirming where help is needed, and documenting information for dispatch coordination.

The role involves potential rotating shifts, nights, weekends, holidays, and overtime, with eligibility for benefits and required training to obtain certifications.