Life Safety Service Sales Pro – Fire & Electronic Solutions

Johnson Controls; Huntington Beach (CA); Hybrid; USD 62,000 - 93,000; Full time

Job summary

Johnson Controls is seeking a Life Safety Service Rep, Electronic to drive field-based Fire/Life Safety services and Moves/Adds/Changes within a designated territory in the United States. You will manage the full sales cycle, build trusted customer relationships, and coordinate with internal teams to deliver a complete customer experience.

The role emphasizes opportunity discovery, solution development, and closing deals while maintaining accurate pipelines and forecasting.

Qualifications

• Three or more years of successful sales experience with fire alarms, security control, and monitoring or a similar industry.
• Excellent sales, presentation, and closing techniques.
• Strong communication and organizational skills.
• Self-motivated and able to work with limited supervision.
• PC proficiency, including Word, Excel, and job costing systems.
• Highly motivated and success driven.
• Ability to quickly identify and qualify opportunities.
• High degree of self-discipline.
• Valid driver’s license with an acceptable driving record.
• Ability to obtain appropriate licenses required by national, state, and local codes.
• Nice to Have: Bachelor’s degree in marketing, business, or engineering.
• Nice to Have: Experience working with electrical contractors, blueprints, or wiring diagrams.
• Nice to Have: Computer experience with Microsoft and Oracle programs.

Responsibilities

• Sell Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) to assigned customers and end users.
• Manage the full sales process from opportunity discovery and solution development through design, contract creation, negotiation, closing, and ongoing service support.
• Work with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Determine customer needs and develop a sales strategy to position company product offerings effectively.
• Close sales to meet or exceed sales plan objectives and maintain an active proposal backlog that supports the designated sales plan.
• Assume account management responsibility, including coordination of services such as installation and customer training to support complete customer satisfaction.
• Prepare financial justifications, proposals, and presentations, and perform the follow-up needed to secure the sale.
• Investigate and resolve customer concerns related to delivery dates, billing, financing, and other related matters.
• Maintain established accounts through regular customer contact, conduct building surveys to support estimates, and perform periodic market investigations to identify new applications.
• Provide sales forecasting for the assigned territory and maintain correct, complete records of all sales-related activity.

Skills

Fire/Life Safety sales

Account management

Proposal & negotiation

Communication skills

Self-motivated

PC skills

Education

Bachelor’s degree in marketing, business, or engineering

Tools

Microsoft Office

Oracle systems

Job costing systems

Job description

Johnson Controls is seeking a Life Safety Service Rep, Electronic to drive field-based Fire/Life Safety services and Moves/Adds/Changes within a designated territory in the United States. You will manage the full sales cycle, build trusted customer relationships, and coordinate with internal teams to deliver a complete customer experience.

The role emphasizes opportunity discovery, solution development, and closing deals while maintaining accurate pipelines and forecasting.