Fire & Life Safety Field Solutions Sales Pro

Johnson Controls; Rancho Cucamonga (CA); On-site; USD 59,000 - 88,000; Full time

Job summary

Johnson Controls is hiring a Life Safety Service Rep, Electronic to drive Fire/Life Safety services and Electronic Moves Adds & Changes within a defined territory. You will own the full sales cycle, build trusted customer relationships, and coordinate with internal teams to deliver a complete customer experience.

The role emphasizes opportunity discovery, value proposition shaping, proposals, and post-sale support, with a focus on meeting or exceeding sales plans and growing service revenue.

Qualifications

• Three or more years of successful sales experience with fire alarms, security control, and monitoring or a similar industry.
• Excellent sales, presentation, and closing techniques.
• Strong communication and organizational skills.
• Self-motivated and able to work with limited supervision.
• PC proficiency, including Word, Excel, and job costing systems.

Responsibilities

• Sell Fire/Life Safety service offerings and Electronic Services (Moves, Adds and Changes) to assigned customers and end users.
• Manage the full sales process from opportunity discovery and solution development through design, contract creation, negotiation, closing, and ongoing service support.
• Work with sales, technical, design engineering, service, support, and management teams to meet customer needs.
• Determine customer needs and develop a sales strategy to position company product offerings effectively.
• Close sales to meet or exceed sales plan objectives and maintain an active proposal backlog that supports the designated sales plan.
• Assume account management responsibility, including coordination of services such as installation and customer training to support complete customer satisfaction.
• Prepare financial justifications, proposals, and presentations, and perform the follow-up needed to secure the sale.
• Investigate and resolve customer concerns related to delivery dates, billing, financing, and other related matters.
• Provide sales forecasting for the assigned territory and maintain correct, complete records of all sales-related activity.

Skills

Sales experience

Communication skills

Organizational skills

Self-motivation

PC proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Oracle

Job costing systems

Job description

Johnson Controls is hiring a Life Safety Service Rep, Electronic to drive Fire/Life Safety services and Electronic Moves Adds & Changes within a defined territory. You will own the full sales cycle, build trusted customer relationships, and coordinate with internal teams to deliver a complete customer experience.

The role emphasizes opportunity discovery, value proposition shaping, proposals, and post-sale support, with a focus on meeting or exceeding sales plans and growing service revenue.