Lien Specialist

Archer; Woburn (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Archer, in collaboration with Verisk, is seeking a Lien Specialist to manage intake and setup of Medicare, Medicare Advantage, Part D, and Medicaid referrals. You will review, analyze, and dispute correspondence from recovery contractors, serving as the primary client contact with professional communication and timely responses.

The role emphasizes individual accountability within a supportive team structure, in a fast-paced environment.

Qualifications

• 0–2 years’ experience.
• Associate or bachelor’s degree preferred.
• Detail oriented, organized, and quality focused.
• Excellent customer service and communication skills, both verbal and written.
• Advanced technical skills and working knowledge of Microsoft Office.
• Able to work independently, self-directed, highly motivated.
• Desire to work in a fast-paced, professional environment.
• Flexible and adaptable.

Responsibilities

• Intake incoming referrals into claims system, including follow-up of incomplete referrals for missing information.
• Comprehensive review, analysis and dispute of assigned Conditional Payment correspondence.
• Serve as primary point of contact for assigned clients with written and verbal communication.

Skills

Customer service

Communication skills

Detail oriented

Independent worker

Adaptable

Microsoft Office

Fast-paced environment

Multitasking

Education

Associate or bachelor’s degree preferred

Tools

Microsoft Office

Job description

Archer is collaborating with Verisk to connect them with exceptional professionals for this role.

Description

The Lien Specialist role is responsible for file intake and set up of all Medicare, Medicare Advantage Plan, Part D, and Medicaid referrals including a full review, analysis, and dispute of correspondence received from the various recovery contractors. The Lien Specialist role is client facing and dedicated to delivering professional communication, timely responses, and overall excellent customer service to our clients. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

Responsibilities

• Intake incoming referrals into claims system, including follow-up of incomplete referrals for missing information
• Comprehensive review, analysis and dispute of assigned Conditional Payment correspondence
• Serve as primary point of contact for assigned clients. Communication includes, but is not limited to, client inquiries, case status requests, case updates and general subject matter questions. Communication is both written and verbal.

Qualifications

• 0-2 years’ experience
• Associate or bachelor’s degree preferred
• Detail oriented, organized, and quality focused
• Excellent customer service and communication skills, both verbal and written
• Advanced technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional environment
• Flexible and adaptable