Lien Specialist

Sweet James; Newport Beach (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Sweet James, based in Newport Beach, California, is seeking a Lien Specialist. The ideal candidate will thrive in a fast-paced environment, communicating with medical providers and negotiating lien resolutions.

The position requires excellent verbal and written communication skills, attention to detail, and experience in medical billing. A passion for customer service and ability to handle confidential information is essential.

Qualifications

• 1-3 years of experience in medical billing and/or collections.
• Excellent verbal and written communication skills.
• Detail-oriented and dependable.

Responsibilities

• Communicate with medical providers and insurance companies.
• Negotiate lien resolutions on behalf of clients.
• Organize and document sensitive personal information.

Skills

Verbal communication

Written communication

Detail-oriented

Adaptability to software

Customer service

Bilingual (Spanish)

Job description

Sweet James is a growing, fast-paced Orange County business looking for an outgoing, friendly hard-working Lien Specialist.

Primary Duties will include:

• Communicating with medical providers, health insurance companies, attorneys, and all other outstanding lien holders via phone, fax, and email
• Negotiate lien resolution within parameters set by the firm on behalf of clients
• Communicate and update clients with case status
• Organize, collect and document sensitive personal information
• Resolve and address customer concerns with professionalism
• General administrative duties as required

Experience:

• Ideal candidates will have 1-3-year experience working in medical billing and/or collections

This Job Is Ideal for Someone Who Is:

• Ideal candidates will have excellent verbal and written communication skills. Must be comfortable working in a fast-paced environment. Experience with social media, internet research and/or writing desired.
• Dependable with a solid work ethic and positive attitude
• Adept at handling competing priorities and frequent shifts in direction
• Extremally detail-oriented
• Thrives in a challenging work environment
• Likes with little direction
• Thrives in a high-pressure environment
• Has the ability to manage confidential and sensitive information with a high degree of discretion
• Knowledge of medical terminology preferred
• Ability to communicate clearly by telephone in a professional manner
• Experience with retrieval of data and adapting to various computer software
• Previous experience in customer service, sales or other related fields
• Bilingual (Spanish) preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.