Lien Specialist

Verisk; Woburn (MA); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Retirement Plan

Disability benefits

Paid Time Off program

Descripción de la vacante

Verisk Analytics, Inc. is seeking a Lien Specialist in Woburn, MA to manage file intake and setup for Medicare and Medicaid referrals, review and dispute conditional payment correspondence, and serve as the primary client contact. You will deliver professional communication and timely responses in a fast-paced environment.

This role emphasizes independent work within a team, strong customer service, and proficient Microsoft Office use as part of daily responsibilities.

Formación

• 0-2 years’ experience in a similar role or entry-level capabilities.
• Detail oriented, organized, and quality focused.
• Excellent customer service and communication skills, both verbal and written.
• Advanced technical skills and working knowledge of Microsoft Office programs.
• Able to work independently, self-directed, highly motivated.
• Desire to work in a fast-paced, professional environment.
• Flexible and adaptable to changing priorities.

Responsabilidades

• Intake incoming referrals into claims system and follow up on incomplete referrals for missing information.
• Perform comprehensive review, analysis and dispute of assigned Conditional Payment correspondence.
• Serve as primary point of contact for assigned clients; communicate via written and verbal channels.

Conocimientos

0-2 years

Detail oriented

Customer service

Microsoft Office

Communication

Independent

Fast-paced environment

Educación

Associate or Bachelor's degree preferred

Herramientas

Microsoft Office

Descripción del empleo

Job Description

The Lien Specialist role is responsible for file intake and set up of all Medicare, Medicare Advantage Plan, Part D, and Medicaid referrals including a full review, analysis, and dispute of correspondence received from the various recovery contractors. The Lien Specialist role is client facing and dedicated to delivering professional communication, timely responses, and overall excellent customer service to our clients. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

Responsibilities

• Intake incoming referrals into claims system, including follow-up of incomplete referrals for missing information
• Comprehensive review, analysis and dispute of assigned Conditional Payment correspondence
• Serve as primary point of contact for assigned clients. Communication includes, but is not limited to, client inquiries, case status requests, case updates and general subject matter questions. Communication is both written and verbal.

Qualifications

• 0-2 years’ experience
• Associate or bachelor’s degree preferred
• Detail oriented, organized, and quality focused
• Excellent customer service and communication skills, both verbal and written
• Advanced technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional environment
• Flexible and adaptable

About Us

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision.

Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences.

Property and Restoration Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient.

Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance.

Catastrophe and Risk Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement.

Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger.

Verisk Analytics is an equal opportunity employer.

Benefits

• Health Insurance
• A Retirement Plan
• Disability benefits
• Paid Time Off program

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

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