Lien Services Research Specialist (905)

ABC Supply; Beloit (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid vacation

Paid holidays

Paid sick days

Employee assistance program

Disability and life insurance

Flex spending

Job summary

ABC Supply is the leading wholesale distributor of building products in North America, and in Beloit, WI, seeks a Lien Service Research Specialist. You will research and process lien waiver and mechanic's lien requests, respond to customer portal inquiries, and prepare lien releases with a focus on accuracy and compliance.

Qualified candidates will have a high school diploma, notary certification preferred, and experience with lien laws.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of experience in mechanic's lien law, lien processing, or a related field preferred.
• Notary Public certification preferred or willingness to obtain certification upon hire.

Responsibilities

• Research and process lien waiver requests.
• Research and process mechanic's lien requests.
• Review and respond to requests submitted through customer portals.
• Prepare and process mechanic's lien releases.
• Audit payments received for lien-related accounts.
• Maintain accurate records and documentation related to lien services activities.
• Build and maintain relationships with customers, lien service vendors, and internal teams.

Skills

Research

Analytical thinking

Communication

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

ServiceNow

Agility

Microsoft Excel

Word/Outlook/PowerPoint

Job description

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.The Lien Service Research Specialist is responsible for researching, processing, and auditing lien-related requests and documentation while ensuring compliance with state-specific lien laws and company procedures. This role works closely with internal departments, customers, lien service vendors, and external stakeholders to support the organization's lien rights and waiver processes.Essential Duties and Responsibilities:ResearchResearch and process lien waiver requests.Research and process mechanic's lien requests.Review and respond to requests submitted through customer portals.Research and process bank voucher requests.Prepare and process mechanic's lien releases.Research and prepare Notices of Intent to Lien.ProcessingPrepare and submit mechanic's lien documentation through Lien Service Provider website or attorney.Process and manage ServiceNow requests in a timely manner.Maintain accurate records and documentation related to lien services activities.Auditing and Quality ControlAudit payments received for lien-related accounts.Verify and review cash application activity.Audit billing transactions for accuracy and completeness.Identify and escalate discrepancies for resolution.Additional ResponsibilitiesAnswer incoming department phone calls and provide customer support.Scan, upload, and maintain documents within company filing systems.Participate in training programs, seminars, and professional development opportunities.Build and maintain effective working relationships with field management, NSC support personnel, and other team members.Establish and maintain professional relationships with customers, lien service vendors, and credit and collections personnel.Assist with special projects, research assignments, and process improvement initiatives.Perform other duties and responsibilities as assigned.QualificationsEducation and ExperienceHigh school diploma or equivalent required.Minimum of one year of experience in mechanic's lien law, lien processing, or a related field preferred.Notary Public certification preferred or willingness to obtain certification upon hire.Knowledge, Skills, and AbilitiesKnowledge of mechanic's lien laws, waiver processes, and related documentation.Strong research, analytical, and problem-solving skills.Excellent verbal and written communication abilities.Strong attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.Experience with ServiceNow, Agility, or similar workflow management systems preferred.Ability to work independently and collaboratively within a team environment.This position offers an opportunity to develop expertise in construction lien processes while supporting compliance, risk mitigation, and customer service initiatives across the organization.Benefits may include:Health, dental, and vision coverage - eligible after 60 days, low out of pocket401(k) with generous company match - eligible after 60 days, immediately vestedEmployer paid employee assistance programEmployer paid short term and long-term disabilityEmployer paid life insuranceFlex spendingPaid vacationPaid sick daysPaid holidaysEqual Opportunity Employer / Drug Free WorkplaceABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.