LICENSING PROGRAM MANAGER I

California Department of Social Services; Los Angeles (CA); Hybrid; USD 83,000 - 103,000; Full time

Job summary

The California Department of Social Services seeks a permanent, full-time Licensing Program Manager I (LPM I) in El Segundo, CA. You will supervise a unit of Licensing Program Analysts (LPA), provide direction, and oversee licensing responsibilities and performance.

This role involves coordinating with LPAs, leading informal hearings with facility operators, and guiding policy changes while supporting data-driven oversight and accountability in a hybrid work setting.

Qualifications

• Background Investigation clearance is required prior to hire.
• Applicants must be authorized to work in the United States without visa sponsorship.

Responsibilities

• Supervise a unit of Licensing Program Analysts (LPA) and provide direction to the office.
• Assign licensing responsibilities to LPAs and monitor performance.
• Review staff work for policy conformity and conduct informal hearings with facility operators.
• Provide consultation to LPAs and lead or participate in special projects or task forces.
• Support licensing operations in a hybrid-work environment from El Segundo, CA.

Job description

Position Details

Job Code #: JC-536367

Position #(s): 800-888-8222-009

Working Title: Licensing Program Manager I (LPM I)

Classification: LICENSING PROGRAM MANAGER I

$7,416.00 - $9,213.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Los Angeles County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Children’s Residential Program to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging.

We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement

We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment

We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services

We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes

We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description and Duties

The Children’s Residential Program is recruiting for a permanent, full-time Licensing Program Manager I (LPM I). This position is located in El Segundo, CA.

The LPM I is responsible for supervising a unit of Licensing Program Analysts (LPA). The LPM I may provide direction to the office and supervise the unit clerks. The LPM I assigns licensing responsibilities to various LPAs, provides direction and technical assistance to the LPA and monitors and evaluates LPA performance.

The LPM I reviews staff work to ensure conformity with policies and procedures; holds informal hearings with facility operators; provides consultation and directions to LPAs; and may occasionally be assigned to lead or participate in special projects or task forces related to changes in organization, regulations, policy and procedures.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

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You will find additional information about the job in the Duty Statement.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

A Statement Of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Statement of Qualifications SOQ

• Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.
• Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single spaced and in 12-point font. Please provide a narrative discussion of how your education, training, experience, and skills best qualify you for this position. A notation or reference to other materials such as resumes or applications will not be considered and will not substitute for the SOQ. Applications will be screened and only the most qualified will be selected for interview. Applications received without the SOQ addressing each of the stated areas will not be considered.
• Valid Driver’s License - Candidates selected for interview will be required to provide a copy of a valid driver’s license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as attachment when submitting your application. This document should be provided during the interview process.
• Fingerprint Clearance - Candidate is subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.

Additional Information

This position is designated under the Conflict-of-Interest Code.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.