LICENSING PROGRAM ANALYST

California Department of Social Services; California; Híbrido; USD 44.000 - 57.000; Jornada completa

Descripción de la vacante

California Department of Social Services is seeking a Licensing Program Analyst (LPA) to join the California Children’s Residential Program in the San Jose Regional Office, with flexibility to be located in San Jose or San Bruno, CA. The LPA will conduct licensing duties, review applications, perform evaluations, and investigate complaints.

This role requires a valid driver’s license, frequent travel, and the ability to work in a hybrid environment, with fingerprinting and background checks

Formación

• Must possess a valid driver’s license and be able to travel frequently.
• SOQ must address: interpretation and enforcement of policies and regulations; investigations; managing a caseload.
• Fingerprinting and criminal record clearance are required.

Responsabilidades

• Develop and implement orientations/training programs.
• Review applications and recommend license actions (approval/denial).
• Perform on-site facility evaluations and investigate complaints.
• Recommend and prepare administrative actions to deny, revoke, or suspend licenses.
• Travel frequently to assigned facilities and participate in joint visits as needed.

Conocimientos

Valid Driver's License

Travel Frequent

Written and Verbal Communication

Descripción del empleo

Position Details

Working Title

Job Code #: JC-536517

Position #(s): 800-894-8223-006

Licensing Program Analyst (LPA)

Classification: LICENSING PROGRAM ANALYST

$3,938.00 - $5,090.00 A

$4,262.00 - $5,561.00 B

$5,111.00 - $6,692.00 C

$5,598.00 - $7,351.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: United States

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.

It is the mission of the Children's Residential Program to protect and improve the lives of all youth who reside in a community care facility through the administration of a transparent licensing system that is collaborative, fair, and supportive of families.

CDSS Guiding Principles

Diversity. Equity. Inclusion. Accessibility. Belonging. We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.

Community Engagement We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.

Empowerment We engage, operate, and advocate from the understanding that each community and person have desires and capabilities to lead in their own life.

Quality Services We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.

Data Defined Outcomes We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.

Job Description And Duties

The CALIFORNIA CHILDREN'S RESIDENTIAL PROGRAM SAN JOSE REGIONAL OFFICE IS RECRUITING FOR A LICENSING PROGRAM ANALYST (LPA). THIS POSITION CAN BE LOCATED IN SAN JOSE OR SAN BRUNO, CA.

Under the supervision of a Licensing Program Manager I (LPM I), the Licensing Program Analyst (LPA) is responsible for a full range of licensing duties which may include: developing and implementing orientations/training programs, reviewing applications, recommending license approval/denial, performing on-site facility evaluations, investigating complaints in licensed and unlicensed facilities, recommending and preparing administrative actions to deny, revoke, and suspend facility licenses.

Licensing Program Analysts (LPA) must possess a valid driver’s license and be able to travel frequently (sometimes overnight). LPAs must have good verbal and written communication skills and be able to maintain composure in stressful situations. LPAs are subject to fingerprinting and a criminal record check by the Department of Justice and Federal Bureau of Investigation.

LPAs have regular contact with licensees, facility staff, children in care, their parents/responsible parties, and the public; may also meet with or conduct joint visits with fire marshals, long term care ombudsmen and other client advocates, local law enforcement and personnel from other agencies.

LPAs determine facility compliance or noncompliance with statutory and administrative law, issue civil penalties, and may be the first to detect and recommend the need for administrative or misdemeanor prosecution. Failure to observe and cite deficiencies may result in health and safety hazards to clients resulting in neglect, abuse, injury or death, and potential liability to the Department.

LPAs are supervised by a Licensing Program Manager I (LPM I). LPAs receive training and general instruction on licensing policy and division goals. LPMs closely supervise LPAs at Range A and B level and perform quality assurance evaluations frequently. As the level of expertise increases, the quality assurance evaluations are less frequent.

The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please Note:

A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position.

Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

• Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section.
• Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single spaced and in 12-point font. The SOQ must address the candidate's experience in the following areas:
• Interpretation and enforcement of policies and regulations
• Investigations
• Managing a caseload

Applications received without the SOQ addressing each of the stated areas will not be considered. Applications will be screened and only the most qualified will be selected for interview.

• Valid Driver’s License - Candidates selected for interview will be required to provide a copy of a valid driver's license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as an attachment when submitting your application. This document should be provided during the interview process.
• Fingerprint Clearance – Candidate is subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation.
• This position requires lifting & carrying up to 25 pounds, climbing stairs, sitting for extended periods and using a computer & keyboard. Must be able to take laptop and printer to the field.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Final Filing Date: 11/6/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.