Licensing Operations Lead: Processes, AI & Cross-Functional

Hearst Digital Marketing Services; New York (NY); Hybrid; USD 66,000 - 72,000; Full time

Benefits offered by this job

Hybrid work

Medical, dental, and vision insurance

401(k) with company match

Employee Resource Groups

Wellness program

Job summary

Hearst Magazines is seeking a Licensing Operations Associate Manager to own end-to-end licensing operations, from contract routing to asset delivery and renewals. You will partner with Legal on redlines and ensure accurate CRM and reporting across teams.

The role emphasizes building scalable workflows, improving efficiency, and leveraging AI to boost productivity and data accuracy. Based in NYC with in-office days four days weekly.

Qualifications

• 4+ years of experience in licensing operations, sales operations or related fields.
• Strong project-management and cross-functional coordination.
• Experience with contract administration and CRM systems.
• Ability to build scalable workflows and documentation.
• Experience creating reports or dashboards to translate activity into insights.

Responsibilities

• Own end-to-end licensing operations including contract routing, onboarding, invoicing, asset delivery, renewals and CRM.
• Manage contract administration with Legal on redlines and rights questions.
• Develop scalable SOPs and systems to improve efficiency and data accuracy.
• Identify opportunities to automate workflows and leverage AI tools.
• Coordinate award submissions, timelines, assets, and licensing materials with Editorial and stakeholders.
• Develop dashboards and reports on sales activity, KPIs, deal stages, renewals and metrics.

Skills

Licensing operations

Cross-functional collaboration

Contract administration

CRM systems

Data dashboards

Automation awareness

Tools

CRM systems

Reporting dashboards

Invoicing coordination

Job description

Hearst Magazines is seeking a Licensing Operations Associate Manager to own end-to-end licensing operations, from contract routing to asset delivery and renewals. You will partner with Legal on redlines and ensure accurate CRM and reporting across teams.

The role emphasizes building scalable workflows, improving efficiency, and leveraging AI to boost productivity and data accuracy. Based in NYC with in-office days four days weekly.