Licensing & Onboarding Coordinator

Insurance Administrative Solutions, L.l.c.

Powell (OH)

On-site

USD 32,000 - 42,000

Full time

12 days ago

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Job summary

Integrity, LLC is seeking a detail-oriented data entry/operations support professional to join our United States team in Powell, OH. You will process agent contracts and licenses, verify data, and ensure completeness while delivering timely service to our carrier network.

You’ll maintain records, assist customers with inquiries, and support onboarding of new carriers and agents. The role requires strong communication, multitasking, and teamwork in a fast-paced environment.

Qualifications

High school diploma or GED; experience preferred but not required.
0–2 years of relevant experience.
Strong oral and written communication.
Ability to follow written and verbal instructions accurately.
Basic computer navigation and common apps (email, word processing, spreadsheets).
Ability to multitask in a fast-paced environment.
Adaptable to changing operations; works well independently and in a team.

Responsibilities

Process contracts and licensing for agent appointments with carriers accurately and timely.
Compile and verify data for entry.
Ensure submitted data is complete and accurate.
Record work, transmit information into database, file or route documents after entry.
Provide customer service by responding to inquiries about status of submitted documents and resolving issues.
Follow processes to ensure timely document turnaround and follow up.
Process updates to contracts, licenses, forms, and commission schedules.
Onboard new carriers and new agents.
Special projects such as software testing and implementation.
Perform other duties as assigned.