Licensing & Communications Coordinator — Hybrid

Uvmjobs; Burlington (VT); Hybrid; USD 34,000 - 38,000; Full time

Job summary

The University of Vermont is seeking a Licensing and Communications Coordinator / Customer Service Rep for RCCYF, supporting licensing, invoicing, and communications for ASEBA products. You will prepare license agreements, interact with applicants and licensees, and manage order fulfillment within a small cross-functional team.

You will also maintain the RCCYF website, assist with catalog production, edit manuals and forms, and support translation review processes while ensuring timely responses

Qualifications

• Bachelor’s degree in relevant area or equivalent combination of education and experience.
• 1–3 years of customer service experience using MS Word, MS Excel, Adobe InDesign, PhotoShop, and WordPress.
• Effective verbal and written communication skills, ability to work independently and collaboratively.

Responsibilities

• Coordinate licensing for ASEBA products and prepare license agreements from standard templates.
• Communicate with applicants, generate invoices, and track signatures and payments through license execution.
• Process sales orders through the accounts receivable system and support translation review process.

Skills

Customer service

Verbal and written communication

Independent and collaborative work

Education

Bachelor's degree in relevant area

Bachelor’s degree in psychology

Tools

Word

Excel

InDesign

Photoshop

WordPress

QuickBooks

Job description

The University of Vermont is seeking a Licensing and Communications Coordinator / Customer Service Rep for RCCYF, supporting licensing, invoicing, and communications for ASEBA products. You will prepare license agreements, interact with applicants and licensees, and manage order fulfillment within a small cross-functional team.

You will also maintain the RCCYF website, assist with catalog production, edit manuals and forms, and support translation review processes while ensuring timely responses