Licensing & Communications Coordinator (Hybrid)

University of Vermont; Burlington (VT); Hybrid; USD 34,000 - 38,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

University of Vermont is seeking a Licensing & Communications CSR for the RCCYF, focusing on licensing coordination, customer support, and communications development. You will tailor license agreements, manage invoices, and assist with sales orders and website updates.

The role involves creating an annual catalog, editing manuals, and supporting translation review, with a hybrid work option and occasional evenings or weekends as needed.

Qualifications

• Bachelor’s degree in relevant area.
• 1–3 years’ customer service experience with MS Word, Excel, InDesign, PhotoShop and WordPress.
• Effective verbal and written communication; ability to work independently and collaboratively.

Responsibilities

• Coordinate licensing and communications for RCCYF.
• Prepare and tailor license agreements from templates for providers and researchers.
• Communicate with applicants, generate invoices, track signatures and payments.
• Process sales orders in the A/R system and fulfill orders in a small team.
• Produce an annual catalog using desktop publishing software.
• Maintain ASEBA.org and enhance product images for e-commerce.
• Edit manuals and guides, support translation review, and handle payments.

Skills

Customer service

Verbal and written communication

Independent and collaborative work

Education

Bachelor's degree (relevant area)

Tools

Microsoft Word

Microsoft Excel

Adobe InDesign

PhotoShop

WordPress

Job description

University of Vermont is seeking a Licensing & Communications CSR for the RCCYF, focusing on licensing coordination, customer support, and communications development. You will tailor license agreements, manage invoices, and assist with sales orders and website updates.

The role involves creating an annual catalog, editing manuals, and supporting translation review, with a hybrid work option and occasional evenings or weekends as needed.