Licensed Spa Coordinator, Santa Monica

Equinox; Santa Monica (CA); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Career development

Job summary

Equinox is seeking a Licensed Spa Coordinator in Santa Monica to join our vibrant team. The role focuses on greeting guests, orienting them to spa facilities, and delivering personalized guest service to ensure a memorable experience.

You will lead staff, drive outreach marketing, and manage daily spa operations with attention to budgets and guest satisfaction. The ideal candidate holds a valid Massage Therapy or Esthetics License, has proven team leadership experience, and excels in customer

Qualifications

• Must possess a valid Massage Therapy or Esthetics License.
• 2 years of leading a team into financial success.
• Enthusiasm and excellent customer service skills.
• Friendly and outgoing personality; ability to work with people.
• Efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication and listening skills.
• Must be a team player.

Responsibilities

• Interviewing, hiring, and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations, including inventory and monitoring of goals and budgets.
• Provide orientation tours and explain spa amenities.
• Describe spa treatments, packages, services, and hours.
• Promote spa services and promotions.
• Handle guest questions professionally.
• Maintain a safe, clean spa environment.

Skills

Team leadership

Customer service

Communication

Fast-paced work

Education

Massage Therapy or Esthetics License

Tools

POS system

Microsoft Office

Job description

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate abouthigh performance livingand we practice what we preach – investing time in our own health and fitness.We believe that everyone has untapped potential within them and it takes adisruptive approachto unleash it. Wedream bigand don’t settle for the status quo. Wesweat the details. We never accept less than110%tohelp each otherdeliver the Equinox experience and enable our members to get great results.We are obsessed with what’s new, what’s now,what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We valuehumilityand ateam approachat every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic LicensedSpa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The LicensedSpa Coordinator is responsible for helping ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orienting guests to the spa facilities, and providing personal guest service.

Job responsibilities include, but are not limited to the following:

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operation,s including inventory and monitoring of daily goals and budgets
• Provide orientation tour, explaining spa amenities offered and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions and retail, as well as programming promotions
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

The successful candidate must have the following experience, skills, and education:

• Must possess a valid Massage Therapy or Esthetics License
• 2 years of leading a team into financial success
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Pay Transparency : $20/hr for all hours worked, plus commission of $46+ per session, with monthly bonus opportunity.

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.