Spa Desk Concierge & Guest Experience Leader

Equinox Fitness Club; Santa Monica (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Job summary

Equinox Fitness Club in Santa Monica is seeking energetic Spa Desk Associates to join the new Equinox location. This role supports daily spa operations, helps meet service sales goals, and promotes retail products to members and guests.

The position offers a lively environment with opportunities to grow within a leading fitness brand. The ideal candidate has 1–2 years in customer service, is available at least 3 days per week, and brings strong organizational and communication skills, plus

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment required.
• Excellent organizational, communication, problem solving, and computer skills.
• Enthusiastic, upbeat, outgoing and knowledgeable about the spa industry.
• Ability to multi-task and adapt to new techniques.

Responsibilities

• Support daily spa operation under Spa leadership.
• Assist in achieving daily service sales goals by recommending treatments.
• Promote retail products to members and guests to support monthly targets.
• Assist with spa outreach events and programs to grow the business.
• Provide superior customer service to members, prospects, and guests.

Skills

Customer service

Organizational skills

Communication

Problem solving

Computer skills

Multi-tasking

Spa industry knowledge

Job description

Equinox Fitness Club in Santa Monica is seeking energetic Spa Desk Associates to join the new Equinox location. This role supports daily spa operations, helps meet service sales goals, and promotes retail products to members and guests.

The position offers a lively environment with opportunities to grow within a leading fitness brand. The ideal candidate has 1–2 years in customer service, is available at least 3 days per week, and brings strong organizational and communication skills, plus