Lead Spa Therapist & Team Coach

Rosewood Sand Hill; Menlo Park (CA); On-site; USD 25,871 - 28,750; Full time

Job summary

A luxury hotel and spa is seeking a Lead Practitioner to enhance operational excellence and guest experience. This role involves overseeing daily operations, inspiring a service-focused culture, and leading spa practitioners. Candidates must possess a valid California esthetics license and demonstrate excellent communication and problem-solving skills. The ideal candidate will foster spa growth through innovative marketing while maintaining the highest service standards. This position offers a competitive hourly rate between $18.78 and $20.87.

Qualifications

• Licensed massage, esthetics or nail technician required.
• Strong experience in spa culture and operations.
• Fluent in English with excellent interpersonal skills.

Responsibilities

• Inspire and cultivate a service-driven spa culture.
• Oversee daily operations and ensure service quality.
• Lead onboarding and coaching of practitioners.
• Promote spa services and manage guest experiences.

Skills

Precision

Efficiency

Attention to detail

Communication

Team collaboration

Guest service

Problem-solving

Education

California Board of Barbering and Cosmetology Esthetician license

Dual licensure in Nail Technology or Massage Therapy (preferred)

Job description

A luxury hotel and spa is seeking a Lead Practitioner to enhance operational excellence and guest experience. This role involves overseeing daily operations, inspiring a service-focused culture, and leading spa practitioners. Candidates must possess a valid California esthetics license and demonstrate excellent communication and problem-solving skills. The ideal candidate will foster spa growth through innovative marketing while maintaining the highest service standards. This position offers a competitive hourly rate between $18.78 and $20.87.