Salon Front Desk & Client Experience Lead

San Francisco Institute of Esthetics and Cosmetology; San Francisco (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Spa services and product discounts

Job summary

A wellness spa in San Francisco is seeking an experienced Front Desk/Salon Coordinator who excels in customer service and thrives in a fast-paced environment. Responsibilities include managing phone lines, booking appointments, and educating clients on services. The ideal candidate is friendly, detail-oriented, and enjoys working within a team. Competitive pay, health insurance, and spa service discounts are offered.

Qualifications

• Comfortable with face-to-face interaction and retail sales.
• Friendly, outgoing, and a self-starter.
• Trustworthy and efficient, with a good sense of humor.

Responsibilities

• Answer multiple phone lines in a friendly manner.
• Educate clients about products and services.
• Book and coordinate client appointments.

Skills

Communication skills

Customer service

Multi-tasking

Detail-oriented

Job description

A wellness spa in San Francisco is seeking an experienced Front Desk/Salon Coordinator who excels in customer service and thrives in a fast-paced environment. Responsibilities include managing phone lines, booking appointments, and educating clients on services. The ideal candidate is friendly, detail-oriented, and enjoys working within a team. Competitive pay, health insurance, and spa service discounts are offered.