Spa Concierge & Member Experience Lead

Cosmotek College; San Ramon (CA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid in-house training

FREE massage or facial each month

Health care coverage (HSA program)

401(k)

Sick and Vacation Pay

Job summary

A wellness spa organization in San Ramon is looking for enthusiastic individuals for both full-time and part-time roles. The position involves providing exceptional customer service, scheduling appointments, and selling memberships and retail products. Ideal candidates are reliable and professional with a passion for helping others, and should have a high school diploma. Benefits include in-house training and healthcare coverage. Flexibility in scheduling is appreciated.

Qualifications

• Experience and confidence with sales & promotions.
• Ability to multitask and articulate ideas clearly.
• Reliable, professional, and team-oriented.

Responsibilities

• Provide education and sales recommendations to guests.
• Greet and assist guests during their visits.
• Schedule appointments and manage phone inquiries.
• Maintain the spa environment and ensure guest satisfaction.
• Work collaboratively with team members to meet the spa's needs.

Skills

Sales experience

Customer service skills

Multitasking ability

Teamwork

Professionalism

Education

High school diploma

Job description

A wellness spa organization in San Ramon is looking for enthusiastic individuals for both full-time and part-time roles. The position involves providing exceptional customer service, scheduling appointments, and selling memberships and retail products. Ideal candidates are reliable and professional with a passion for helping others, and should have a high school diploma. Benefits include in-house training and healthcare coverage. Flexibility in scheduling is appreciated.