Licensed Spa Coordinator, Austin

Equinox; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Complimentary Club membership

Industry leading commission

Job summary

Equinox is seeking a Licensed Spa Coordinator in Austin to deliver memorable member experiences, greet guests, and orient clients to spa facilities. You will lead spa operations, coordinate schedules, and coach staff while ensuring exceptional service and compliance with safety standards.

The role emphasizes leadership, marketing outreach, and collaboration with teams to drive guest satisfaction and financial performance. Join a dynamic, high-performance culture at Equinox.

Qualifications

• Possess a TX Massage Therapy or TX Esthetics license.
• 2 years of management or leadership experience.
• Excellent customer service skills.
• Friendly and outgoing personality.
• Able to be efficient and productive in a fast-paced environment.
• Basic math and money handling skills.
• Excellent communication, listening, and computer skills.
• Must be a team player.

Responsibilities

• Interviewing, hiring, and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations, inventory, client relationships, and budgets.
• Perform up to 10 treatments per week.
• Provide an orientation tour, explaining spa amenities and answering questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean and well‑organized spa environment through locker/facility monitoring.

Skills

TX License

Leadership

Customer Service

People skills

Efficiency

Math skills

Communication

Team player

Education

TX License (Massage/Esthetics)

Job description

Company Description

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,our other brands,SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Our story

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox,our other brands,SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

Our code

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

We are looking for an energetic, creative, and enthusiastic Licensed Spa Coordinator to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Licensed Spa Coordinator is responsible for helping ensure a memorable experience for our members and clients. This includes greeting members as they enter the facilities, orienting spa clients to the spa facilities, and providing services to clients.

Job responsibilities include, but are not limited to the following:

• Interviewing, hiring, and coaching staff members
• Outreach marketing for the spa
• Manage daily operations, including inventory management, client relationships, and driving the business to achieve financial goals and budgets
• Perform up to 10 treatments per week
• Provide an orientation tour, explaining spa amenities offered, and answering guests' questions
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area

Qualifications

• Possess a valid TX Massage Therapy or TX Esthetics License
• 2 Years of management or leadership experience
• Enthusiasm and possession of excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Excellent communication, listening, and computer skills
• Must be a team player

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

All potential employees are required to show proof of COVID-19 vaccination upon an offer of employment unless a reasonable accommodation is approved or as otherwise required by law.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.