Licensed Social Services Director

Aura Care Group; Hopkins (MN); On-site; USD 85,000 - 110,000; Full time

Job summary

Aura Care Group in Minnesota seeks a Licensed Social Worker (LSW) to lead our social services program as part of a resident-centered leadership team. The role emphasizes planning, assessment, discharge coordination, and advocacy for residents and families within regulatory guidelines.

You will collaborate with an interdisciplinary team, ensure accurate documentation, drive QAPI initiatives, and uphold privacy and dignity in day-to-day care across inpatient settings.

Qualifications

• Licensed Social Worker (LSW) with strong leadership and advocacy skills.
• Experience coordinating social services in senior care or hospital settings.
• Familiarity with regulatory requirements and QAPI processes.

Responsibilities

• Lead the social services department and ensure professional practice.
• Plan, implement, and direct psychosocial care and discharge planning.
• Maintain accurate documentation in medical records and audits.

Skills

Interpersonal skills

Counseling

Conflict resolution

Team leadership

Regulatory compliance

Education

Bachelor's or Master's in Social Work

Tools

PointClickCare

Job description

Licensed Social Worker (LSW) – Be Part of Our Leadership Team

The SOCIAL SERVICES DIRECTOR is responsible for planning, implementing, and directing all aspects of the facility’s social services program to meet the emotional, psychological, and social needs of residents and their families. This role ensures compliance with federal, state, and local regulations while fostering a supportive, person-centered environment that enhances residents’ quality of life. The Director serves as a leader, advocate, and resource to residents, families, staff, and community partners.

Key Responsibilities

Resident Care & Advocacy

• Conduct psychosocial assessments and care planning for all residents upon admission, quarterly, and as needed.
• Advocate for residents’ rights, dignity, and independence, ensuring care is person-centered.
• Provide support to residents and families in adjustment and discharge planning.

Leadership & Program Oversight

• Lead the social services department and ensuring high standards of professional practice.
• Collaborate with the interdisciplinary team to integrate social services into overall resident care.
• Monitor policies and procedures in alignment with regulatory requirements.

Compliance & Documentation

• Maintain accurate and timely documentation in the medical record, including care plans, progress notes, and discharge summaries.
• Prepare for and participate in surveys, audits, and QAPI initiatives.

Quality Improvement

• Identify trends and develop action plans to improve psychosocial well-being and satisfaction.
• Participate in QAPI meetings and contribute to performance improvement initiatives.
• Excellent interpersonal, counseling, and conflict-resolution skills.
• Ability to handle sensitive resident/family issues with professionalism, empathy, and confidentiality.

Preferred Competencies

• Experience with behavioral health, dementia care, and trauma-informed practices.
• Strong background in discharge planning and coordination with hospitals, community providers, and managed care organizations.
• Familiarity with PointClickCare or other electronic health record systems.
• Proven success in survey preparation, QAPI projects, and interdisciplinary collaboration.