Licensed Practice Manager — Lead Optical Team

Affinity Eye Care; Providence (RI); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

401(k) with company match

Medical benefits

Dental benefits

Vision benefits

Life insurance

STD

LTD

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG is seeking a Licensed Practice Manager to inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Licensed Practice Manager will lead daily operations, coach staff, manage scheduling and labor planning, and ensure a patient-centered, high-performing practice environment on-site with collaboration from the Optometrist and field leadership.

Qualifications

• 3+ years of leadership experience in optical, healthcare, retail, hospitality, or a comparable service environment.
• State Licensure is required.
• High school diploma or equivalent.
• Optical dispensing experience is required.
• Optical/healthcare management experience preferred; equivalent experience may be considered.

Responsibilities

• Lead daily practice operations, patient flow, staffing, scheduling, labor planning, service execution, and operational consistency across the practice.
• Serve as the primary on-site floor leader supporting team alignment, patient needs, service recovery, and daily priorities.
• Partner with the Optometrist to support exam flow, clinical support expectations, and evolving service offerings.
• Lead, coach, develop, recognize, and hold team members accountable for performance and patient care standards.
• Support new hire development, training, policy implementation, and adoption of systems and technology.

Skills

Leadership

Communication

Coaching

Team leadership

Adaptability

Analytical thinking

Education

State Licensure

High school diploma or equivalent

Optical dispensing experience

Tools

Practice management software

Reporting tools

AI-enabled tools

Job description

AEG is seeking a Licensed Practice Manager to inspire, develop and support the entire team, deliver exceptional patient care, and achieve meaningful business results.

The Licensed Practice Manager will lead daily operations, coach staff, manage scheduling and labor planning, and ensure a patient-centered, high-performing practice environment on-site with collaboration from the Optometrist and field leadership.