Licensed Pharmacy Tech

Birdirx; Tempe, Northern (AZ, KY); On-site; USD 40,000 - 52,000; Full time

Job summary

Birdirx is seeking a Licensed Pharmacy Technician to enter prescription data, process requests, and research rejected claims. The role involves outbound calls to patients, prescribers, and insurers for clarification as needed.

Applicants must be a licensed Pharmacy Technician with PTCB certification and be able to work in a hybrid environment in Tempe, AZ. Strong data entry, confidentiality, and multitasking skills are essential.

Qualifications

• High School Diploma or GED is required.
• PTCB license and active registration in good standing.
• Experience with claims adjudication is preferred.

Responsibilities

• Enter prescription information accurately and timely.
• Process new and refill requests while upholding standards.
• Research rejected insurance claims and resolve them.
• Make outbound calls to patients, doctors, or insurances for clarification.
• Maintain confidentiality and handle data per policy.

Skills

Interpersonal skills

Customer service

Detail oriented

Data entry

Researching claims

Team support

Time management

Confidentiality

Education

High School Diploma or GED

Registered Pharmacy Technician license

PTCB certification

Tools

Microsoft Office

Job description

The Licensed Pharmacy Technician is responsible for entering prescription information, processing prescription requests (new and/or refill) while upholding quality and performance standards , researching rejected claims, making outbound calls to patients , insurance, or prescribers (if applicable) .

Interpret prescription orders and enter data accurately and timely .

Place outgoing phone calls to patients, doctors and insurance companies to obtain clarification on prescription orders (if applicable) .

Utilizes reasoning skills to identify missing information and make processing determinations based upon policy and client guidelines .

Works under general supervision relying on instructions, work process guidelines , policy and procedures, and company knowledge/experience to perform the function (s) of the job.

Contact patients to follow up on an incident or provide a resolution (if applicable) .

Research claims that have been rejected by the insurance and resolve the specified rejection .

Perform other duties as assigned .

Required Skills /Abilities

Strong interpersonal and customer service skills .

Ability to maintain confidentiality of information and data in accordance with policies .

Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner .

Ability to independently identify , research and resolve issues .

A decisive individual who possesses a detail-oriented perspective .

Sound technical skills, analytical ability, good judgment, and strong operational focus .

Ability to work with peers in a team effort .

Demonstrated ability to manage multiple priorities and deadlines .

A well-organized and self-directed individual who is able to work with minimal amount of supervision .

Capability to efficiently complete tasks in a fast-paced environment .

Ability to lift heavy objects up to 15 pounds .

Ability to work extended hours, weekends, and holidays in alignment with departmental and industry demands .

Education/Experience

High School Diploma or GED .

Registered Pharmacy Technician licensed and in good standing with applicable home State Board of Pharmacy and Michigan Board of Pharmacy.

Certified Pharmacy Technician ( CPhT ) , licensed through the Pharmacy Technician Certification Board (PTCB) .

Ex p erience or k nowledge of claims adjudication preferred.

Experience or k nowledge of secondary billing practices including prescription discount cards and Medicaid .

Proficient in Microsoft Office and industry related software programs

Preferred Skill/Abilities :

Prior experience in Retail, Mail Order of Specialty Pharmacy, PBM, pharmaceutical or managed health care industry preferred.

Work Environmen t/Physical Requirements:

Hybrid home/ office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local and/or overnight travel, including exposure to heat, cold, and inclement weather conditions . Transportation for travel typically will include automobile and plane.

Ability to sit and stand for prolonged periods of time.

Qualifications

Education

Required

High School or better in GenEd.

Licenses & Certifications

Required

PTCB

Tech, Registered

Equal Opportunity Employer
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