Licensed Pharmacy Tech: Claims, Data Entry & Patient Support

Birdi; Michigan; Hybrid; USD 38,000 - 52,000; Full time

Job summary

Birdi is seeking a Licensed Pharmacy Technician to enter prescription information and process requests while upholding quality standards. You will contact patients, doctors, and insurers for clarifications and research insurance claims with a focus on accuracy and compliance.

The role requires a Registered Pharmacy Technician license (MI) and a CPhT, with the hybrid work environment offering flexibility. Strong organizational and communication skills are essential for success.

Qualifications

• High School Diploma or GED required.
• Registered Pharmacy Technician license in good standing.
• Certified Pharmacy Technician (CPhT) credential.
• Experience or knowledge of claims adjudication preferred.
• Experience or knowledge of Medicaid and prescription discount cards.
• Proficient in Microsoft Office and related software.

Responsibilities

• Enter prescription information accurately and timely.
• Make outbound calls to patients, physicians, or insurers for clarification.
• Identify missing information and determine processing steps per policy.
• Work under general supervision following guidelines and procedures.
• Follow up with patients to resolve incidents.
• Research insurance-rejected claims and resolve issues.
• Perform other duties as assigned.

Skills

Interpersonal skills

Confidentiality

Judgment and diplomacy

Issue research and resolution

Attention to detail

Technical and analytical ability

Team collaboration

Multitasking

Self-organization

Physical stamina

Flexible schedule

Education

High School Diploma or GED

Registered Pharmacy Technician license

CPhT certification

Claims adjudication knowledge

Medicaid & discount card knowledge

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Birdi is seeking a Licensed Pharmacy Technician to enter prescription information and process requests while upholding quality standards. You will contact patients, doctors, and insurers for clarifications and research insurance claims with a focus on accuracy and compliance.

The role requires a Registered Pharmacy Technician license (MI) and a CPhT, with the hybrid work environment offering flexibility. Strong organizational and communication skills are essential for success.