Licensed Pharmacy Technician: Claims & Patient Support

Birdirx; Tempe, Northern (AZ, KY); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Birdirx is seeking a Licensed Pharmacy Technician to enter prescription data, process requests, and research rejected claims. The role involves outbound calls to patients, prescribers, and insurers for clarification as needed.

Applicants must be a licensed Pharmacy Technician with PTCB certification and be able to work in a hybrid environment in Tempe, AZ. Strong data entry, confidentiality, and multitasking skills are essential.

Qualifications

• High School Diploma or GED is required.
• PTCB license and active registration in good standing.
• Experience with claims adjudication is preferred.

Responsibilities

• Enter prescription information accurately and timely.
• Process new and refill requests while upholding standards.
• Research rejected insurance claims and resolve them.
• Make outbound calls to patients, doctors, or insurances for clarification.
• Maintain confidentiality and handle data per policy.

Skills

Interpersonal skills

Customer service

Detail oriented

Data entry

Researching claims

Team support

Time management

Confidentiality

Education

High School Diploma or GED

Registered Pharmacy Technician license

PTCB certification

Tools

Microsoft Office

Job description

Birdirx is seeking a Licensed Pharmacy Technician to enter prescription data, process requests, and research rejected claims. The role involves outbound calls to patients, prescribers, and insurers for clarification as needed.

Applicants must be a licensed Pharmacy Technician with PTCB certification and be able to work in a hybrid environment in Tempe, AZ. Strong data entry, confidentiality, and multitasking skills are essential.