Licensed Optician Team Lead – Eyewear & Lab Expert

LensCrafters; Morrow (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Georgia is seeking a Licensed Team Lead to deliver outstanding customer service and lead optical and lab processes. You will ensure team performance, assist customers with selections, and uphold store standards to drive sales and patient satisfaction.

This full-time role requires an active state Opticianry license, strong leadership and communication skills, and hands-on knowledge of edging, mounting and digital measurement systems.

Qualifications

• HS diploma/GED.
• Current & valid state Opticianry license.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong communicator & listener.
• Strong inter-personal skills.
• Strong basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service
• Proactive & solution driven, accurate execution & product knowledge
• Assists customers with selections, provides recommendations, assists sales associates
• Serves as a responsible alternate store key holder
• Under current & valid state Opticianry license performs the following: provide expertise & product knowledge on lens choices based on the patient’s vision needs & OD prescription, adjust and/or repair eyewear as needed, present & dispense eyewear, performs accurate digital measurements
• While working in Lab, if applicable: Custom fits glasses & precisely place prescription in lenses
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensures finished eyewear meets optical standards & customer requirements
• Creates a safe working environment for all, demonstrates safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

Skills

Customer service

Sales

Leadership

Communication

Math skills

Team training

Problem solving

Education

HS diploma/GED

State Opticianry license

Tools

AccuFit Digital Measurement System

Optical machinery

Job description

LensCrafters in Georgia is seeking a Licensed Team Lead to deliver outstanding customer service and lead optical and lab processes. You will ensure team performance, assist customers with selections, and uphold store standards to drive sales and patient satisfaction.

This full-time role requires an active state Opticianry license, strong leadership and communication skills, and hands-on knowledge of edging, mounting and digital measurement systems.